Your customer's experience over the phone can make or break a sale. A missed call, a delayed response, or a poorly handled conversation can send potential customers straight to your competitors. That’s why we empower our client’s with a detailed dashboard that analyses each touch point of the call to help your retain a happy customer.
We don’t just monitor calls—we show you where performance breaks down and where potential is hiding.
The result? Greater efficiency, stronger engagement, and higher returns.
"AVA Engage" is our always-on AI voice agent that makes sure every call gets the attention it deserves. Sitting on top of your existing phone lines, AVA Engage answers when your team cannot, working 24/7 to keep callers engaged instead of leaving them in voicemail or giving up. One AVA can do the work of multiple agents at once, helping protect revenue and appointment opportunities during peak times and off hours. Because she is trained around your specific workflows, terminology, and next steps, AVA Engage feels like a natural extension of your team, not a generic bot. Clients using AVA Engage are already seeing a much higher level of caller engagement, turning missed calls into real conversations and booked appointments.
We notify you of any leakage points in your business due to mishandled phone calls.
We review and measure all data to check for any missed opportunities when customers call your business.
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We help you see your customers journey more clearly. Understanding what makes them buy from your business.
We obtain detailed data on your phone handler performance to help maximize their performance.
Our Customer Experience Alerts ensure seamless, responsive, and optimized customer interactions in real-time.
Helping your business avoid major financial and repetitional risks while ensuring every interaction meets industry standards.
We send you a text notification when a potential referral isn't followed through—helping you capture lost opportunities before they go to the competition.
No appointment set? No sale. Our alert notifies you instantly, ensuring you don’t lose revenue or a long term customer.
We help you see your customers journey more clearly. Understanding what makes them buy from your business.
This alert sends you a text reminder to check in with customers—helping you boost satisfaction, prevent unnecessary returns, and ensure top-quality care.
Missed calls don’t have to mean missed opportunities. CallVitalz automatically flags every missed call, tracks if a follow-up happened, and alerts your team when important calls go unanswered. We help you recover lost revenue, reduce response delays, and ensure no lead or customer is left hanging.
